Boutique Hotel & Restaurant Milka***
Vršiška cesta 45
4280 Kranjska Gora
Slovenija
+386 59 77 95 95
hello@hotelmilka.si
Restaurant:
+386 59 77 95 90
restaurant@hotelmilka.si
press-restaurant@hotelmilka.si
This Privacy Policy (hereinafter referred to as “Policy”) applies to any individual whose personal data is processed by the company Moya Estates d.o.o.
We care deeply about your privacy. We treat your data with great care and comply with the provisions of the General Data Protection Regulation (GDPR) and the law governing the protection of personal data.
The controller of the filing system is the company Moya Estates d.o.o., Pregljeva 3, 1230 Domžale, registration number 8195196000.
The words “we”, “our”, “us” and “Boutique Hotel Milka” refer to Moya Estates d.o.o. (“provider”) and our services, and the words “you”, “your” and similar refer to the individuals that use our reservation system or are guest in Boutique Hotel Milka.
The data we collect help us provide a good user experience, provide a reservation system in provide our hotel services.
Moya Estates d.o.o. uses reservation system Bentral to collect bookings for its hotel rooms. The provider of Bentral is the company Intersplet d.o.o., Slance 8, 3221 Teharje, Slovenija. Booking a stay at hotel is not possible without providing personal data as follows: name, surname, country of residence, e-mail address and phone number.
Your personal data such as name, last name or email address are never sold or shared with third parties in any other way. But in the event the provider is acquired by another company, all the data will be transferred to the acquirer.
The terms used in the Privacy Policy mean as follows:
Moya Estates has appointed a data protection officer. Any questions related to the Privacy Policy should be addressed to hello@hotelmilka.si.
Website visitors who do not use the reservation system
The data we collect on website visitors who do not use the reservation system is very limited. We log your IP address to be able to address any server problems, compile statistics about the use of our services, and improve the user experience. Regardless of whether your IP address is different every time you visit our site or always the same, it would be very difficult for us to use it to identify you, nor do we attempt that. If you have arrived at our site by clicking a link or advertisement on another site, we log this information. This allows us to better understand the interests of our users and improve the online presence of our services. All the collected data is aggregated and collected in our database, where we analyse them at aggregate level, never for individual users. We also collect data with the analytical tool Google Analytics Solutions.
Users of the reservation system and users of hotel services
Regardless the point of booking – via website www.hotelmilka.si, via one of the external booking system, e.g. booking.com, agoda.com, hotels.com, trivago.com etc., via telephone or via email, the reservation can only be confirmed by providing personal data. The same applies for the guests at the hotel – check in is possible only by providing personal data:
The company Moya Estates d.o.o. collects and processes individuals’ personal data in accordance with a concluded contract for reservation of the rooms in Hotel Milka.
Furthermore, the company Moya Estates d.o.o. collects and processes individuals’ personal data in accordance with contracts concluded with their business partners. Pursuant to these contracts, the company collects the personal data of those individuals that are in some way necessary for the execution of the contract.
Personal data collected on these grounds are necessary for the purposes of executing the concluded contracts (for the purpose of providing the aforementioned services and/or products) and measures prior to the conclusion of the contract. If such personal data is not provided or if the data subject does not agree with the data being processed, it will not be possible to conclude the aforementioned contracts and we will withdraw from the previously concluded contracts.
The following personal data is collected and processed by the company Moya Estates d.o.o. for the purposes of executing the contract for the purchase of holiday arrangements: name, surname, email address, telephone number, country of residence, language settings.
The following individuals’ personal data is collected and processed by the company Moya Estates d.o.o. for the purposes of executing the contract for reservations of rooms in Hotel Milka: first name, surname, email address, telephone number, address, country of residence, language settings.
As a general rule, the following personal data is collected by the company Moya Estates d.o.o. for the purposes of executing contracts with the company’s business partners: first name, surname, email address, telephone number. Pursuant to these contracts, the company Moya Estates d.o.o. can also collect other personal data, which are specified in individual contracts and are necessary for a contract to be executed.
The company Moya Estates d.o.o. does not collect any payment card-related numbers or other data provided by buyers through the websites www.hotelmilka.si. Such data is collected exclusively by credit card payment providers.
To ensure the protection of personal data, the company Moya Estates d.o.o. carries out all the necessary legal, organisational and adequate logistical and technical procedures and measures, either on its own in accordance with the internal rules, or through the company’s contractual partners, by:
The personal data retention period depends on the processing basis and the purpose of processing a particular category of personal data. Personal data is stored only for the period required to achieve the purpose for which it was collected or processed further. Unless there is another lawful basis or if this is necessary for the enforcement, execution or defence of legal claims, personal data shall, after the purpose of processing has been accomplished, be erased, disposed of, blocked or anonymised.
Personal data processed under the contract will be retained for the duration of the period necessary to execute the contract and for a further 5 years after its termination, except in cases when a contract-related dispute arises between us and the individual the personal data relates to (the data subject); in such a case, the data is retained for another 5 years after the finality of a judicial or arbitration decision or settlement, or if there was no judicial dispute, for 5 years from the date of consensual dispute resolution. Invoices are archived for 10 years after the end of the year an invoice relates to in compliance with the act governing value added tax.
If individuals wish to obtain information about all the purposes for which the company Moya Estates d.o.o. uses their personal data, they may request this by exercising the right of access. Moya Estates d.o.o. will provide them with a detailed list of all the processing of their personal data and related lawful bases.
Company Moya Estates d.o.o. provides individuals whose personal data it processed with the option of exercising their rights, in particular the right of access to personal data, the right to rectification, the right to erasure and the right to object. An individual can file a request in a way that allows their identification (for instance, an oral request with the accompanying minutes, made at the seat of the company Moya Estates d.o.o., a written request addressed to Moya Estates d.o.o., Pregljeva ulica 3, 1230 Domžale). A copy of the personal data processed and the requested data shall be provided to an individual free of charge. A reasonable fee can be charged for additional copies requested by an individual, taking into account administrative costs. In the event requests by a data subject are clearly unfounded or excessive, in particular because they are recurrent, we reserve the right to charge a reasonable fee or refuse to act on the request.
In accordance with the applicable legislation, you may assert the following rights concerning the processing of personal data:
Personal data that was not obtained directly from the individual is available from the company Moya Estates d.o.o. upon the individual’s request. The individual has the right to obtain all the available information regarding their source.
Moya Estates, podjetje za turizem, d.o.o.
Short: Moya Estates d.o.o.
Pregljeva 3
1230 Domžale
VAT number: SI70804117
Registration number: 8195196000
IBAN: SI56 6100 0002 6955 968 (Delavska hranilnica d.d.)
SWIFT: HDELSI22
The Policy came into effect on 1 April 2022 and is published on the website www.hotelmilka.si. The Policy will be updated if necessary, in which case users will be informed about it accordingly.
This Privacy Policy (hereinafter referred to as “Policy”) applies to any individual whose personal data is processed by the company Restavracija Milka d.o.o.
We care deeply about your privacy. We treat your data with great care and comply with the provisions of the General Data Protection Regulation (GDPR) and the law governing the protection of personal data.
The controller of the filing system is the company Restavracija Milka d.o.o., Vršiška cesta 45, 4280 Kranjska Gora, registration number 8901619000.
The words “we”, “our”, “us” and “Restaurant Milka” refer to Restavracija Milka d.o.o. (“provider”) and our services, and the words “you”, “your” and similar refer to the individuals that use our reservation system or are guests in Restaurant Milka.
The data we collect help us provide a good user experience, provide a booking system in provide our restaurant services.
Restavracija Milka d.o.o. uses booking system Superb Experience to collect bookings for the tables. The provider of Superb Experience is the company Superb ApS, Højbro Pl. 101200 Copenhagen, Denmark, VAT Code: DK39478021. Booking a stay at restaurant is not possible without providing personal data as follows: name, surname, country of residence, e-mail address and phone number.
Your personal data such as name, last name or email address are never sold or shared with third parties in any other way. But in the event the provider is acquired by another company, all the data will be transferred to the acquirer.
The terms used in the Privacy Policy mean as follows:
Restavracija Milka d.o.o. has appointed a data protection officer. Any questions related to the Privacy Policy should be addressed to restaurant@hotelmilka.si.
Website visitors who do not use the booking system
The data we collect on website visitors who do not use the booking system is very limited. We log your IP address to be able to address any server problems, compile statistics about the use of our services, and improve the user experience. Regardless of whether your IP address is different every time you visit our site or always the same, it would be very difficult for us to use it to identify you, nor do we attempt that. If you have arrived at our site by clicking a link or advertisement on another site, we log this information. This allows us to better understand the interests of our users and improve the online presence of our services. All the collected data is aggregated and collected in our database, where we analyse them at aggregate level, never for individual users. We also collect data with the analytical tool Google Analytics Solutions.
Users of the booking system
Regardless the point of booking – via website www.hotelmilka.si, via one of the external booking system, via telephone or via email, the reservation can only be confirmed by providing personal data.
Newsletter subscribers
If you join our mailing list, by consenting to the processing of personal data you agree that we can use the obtained personal data also for the purposes of direct marketing; for informing you of our offer, new products and special offers; for sending e-newsletters and other advertising materials of the company Restavracija Milka d.o.o.
The company Restavracija Milka d.o.o. collects and processes individuals’ personal data in accordance with a concluded contract for reservation of the table at Restaurant Milka.
Furthermore, the company Restavracija Milka d.o.o. collects and processes individuals’ personal data in accordance with contracts concluded with their business partners. Pursuant to these contracts, the company collects the personal data of those individuals that are in some way necessary for the execution of the contract.
Personal data collected on these grounds are necessary for the purposes of executing the concluded contracts (for the purpose of providing the aforementioned services and/or products) and measures prior to the conclusion of the contract. If such personal data is not provided or if the data subject does not agree with the data being processed, it will not be possible to conclude the aforementioned contracts and we will withdraw from the previously concluded contracts.
The following individuals’ personal data is collected and processed by the company Restavracija Milka d.o.o. for the purposes of executing the contract for reservation of the table at Restaurant Milka: first name, surname, email address, telephone number, address, country of residence, language settings.
As a general rule, the following personal data is collected by the company Restavracija Milka d.o.o. for the purposes of executing contracts with the company’s business partners: first name, surname, email address, telephone number. Pursuant to these contracts, the company Restavracija Milka d.o.o. can also collect other personal data, which are specified in individual contracts and are necessary for a contract to be executed.
The company Restavracija Milka d.o.o. does not collect any payment card-related numbers or other data provided by buyers through the websites www.hotelmilka.si. Such data is collected exclusively by credit card payment providers.
To ensure the protection of personal data, the company Restavracija Milka d.o.o. carries out all the necessary legal, organisational and adequate logistical and technical procedures and measures, either on its own in accordance with the internal rules, or through the company’s contractual partners, by:
The personal data retention period depends on the processing basis and the purpose of processing a particular category of personal data. Personal data is stored only for the period required to achieve the purpose for which it was collected or processed further. Unless there is another lawful basis or if this is necessary for the enforcement, execution or defence of legal claims, personal data shall, after the purpose of processing has been accomplished, be erased, disposed of, blocked or anonymised.
Personal data processed under the contract will be retained for the duration of the period necessary to execute the contract and for a further 5 years after its termination, except in cases when a contract-related dispute arises between us and the individual the personal data relates to (the data subject); in such a case, the data is retained for another 5 years after the finality of a judicial or arbitration decision or settlement, or if there was no judicial dispute, for 5 years from the date of consensual dispute resolution. Invoices are archived for 10 years after the end of the year an invoice relates to in compliance with the act governing value added tax.
If individuals wish to obtain information about all the purposes for which the company Restavracija Milka d.o.o. uses their personal data, they may request this by exercising the right of access. Restavracija Milka d.o.o. will provide them with a detailed list of all the processing of their personal data and related lawful bases.
Company Restavracija Milka d.o.o. provides individuals whose personal data it processed with the option of exercising their rights, in particular the right of access to personal data, the right to rectification, the right to erasure and the right to object. An individual can file a request in a way that allows their identification (for instance, an oral request with the accompanying minutes, made at the seat of the company Restavracija Milka d.o.o., a written request addressed to Restavracija Milka d.o.o., Vršiška cesta 45, 4180 Kranjska Gora). A copy of the personal data processed and the requested data shall be provided to an individual free of charge. A reasonable fee can be charged for additional copies requested by an individual, taking into account administrative costs. In the event requests by a data subject are clearly unfounded or excessive, in particular because they are recurrent, we reserve the right to charge a reasonable fee or refuse to act on the request.
In accordance with the applicable legislation, you may assert the following rights concerning the processing of personal data:
Personal data that was not obtained directly from the individual is available from the company Restavracija Milka d.o.o. upon the individual’s request. The individual has the right to obtain all the available information regarding their source.
Restavracija Milka, d.o.o.
Vršiška cesta 45
4280 Kranjska Gora
VAT number: SI70804117
Registration number: 8195196000
IBAN:
SI56 3000 0002 9156 781 (Sberbank banka d.d.)
6100 0002 6954 998 (Delavska hranilnica d.d.)
The Policy came into effect on 1 April 2022 and is published on the website www.hotelmilka.si. The Policy will be updated if necessary, in which case users will be informed about it accordingly.
Website www.hotelmilka.si is managed by:
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You always have the option of accepting or rejecting cookies. If you reject cookies, you will not be able to see all the content nor book a stay at the hotel or a table at the restaurant. Most browsers automatically accept cookies, but you can change that in the browser settings by opting to reject cookies or receiving notifications before cookies are stored.
For information about cookie settings, click the name of your browser:
Cookies help us provide, secure and improve our website, for example with relevant content, and provide a safer experience. While we may occasionally change the cookies that we use when we improve or update our services, we use them for the following purpose:
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